Not What I Signed Up For - Project Manager Crown Castle Employee Review

2.0
Jun 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The obvious; Pay and benefits.

Cons

Work life balance is non existent post acquisition. Increasing work load but no new team members being added to service delivery PM group. No one cares about concerns and issues present within the work environment. Management values are not in alignment with Crown Castle. Bringing in revenue is more important than the health and well-being of employees. No consistent training or support from management.

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Crown Castle Response
7y
We appreciate you taking time to share feedback. We’re disappointed about your feelings on work / life balance. It’s something we believe in and do everything possible to help people maintain a healthy balance, as the well-being of our people is paramount. We’d encourage you to raise this with your leader or senior leader. We also have our AlertLine available on our intranet home page that you can use to share any concerns that you feel unable to talk to your leader about. On training, we know there’s more we can do to deliver a consistently high-quality experience, and we’re investing significantly in our learning approach at the moment. Thanks again for sharing your views and helping us improve the experience of working at Crown.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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