Great culture and assets - Head of Sales Crown Castle Employee Review

5.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

CCI is well capitalized and financially stable. They are willing to back up sellers with investment in customers. Promises to clients are fulfilled by operations and construction. Pay is very competitive. The B3 values set a great tone for company culture.

Cons

Still some growing pains, such as systems infrastructure, but these are being addressed. Learning curve for sales has been longer than in other companies.

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Crown Castle Response
6y
Thank you for taking the time to leave us a review! Our B3s are the foundation for everything we do, and we appreciate you see that exemplified in our investments, commitments, and the way we value our teammates. We'd love to hear your suggestions as to how we can help the learning curve in your team. Please leave us feedback through our Intranet page or during one of our Company Conversations. We're listening, and we hear you!

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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