Leadership is slipping - Project Manager Crown Castle Employee Review

2.0
Oct 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Great team members. Good pay and benefits.

Cons

Leaders don’t hold their teams accountable. They pay lip service to the executives and then turn around and tell their teams to ignore that and do something different. Most of the time because they feel like each new initiative is just the flavor of the month. HR is called Business Support (or BS...insert joke here) is horribly run by someone who is a leader at another company — if you bring up this possible conflict of interest, you live in fear of being fired. Most people work to avoid having to deal with them. Each project that they launch seems to disappear never to be heard from again. There are good people there, but their leaders don’t seem to care about them or what they can actually do. Internal opportunities can take months to get responses on. I’ve seen jobs posted for over a year before being filled by someone. These aren’t highly-specialized jobs either. There is this great emerging leader program for those right out of college to learn a lot and fast track to leadership roles. Unfortunately, if you don’t come through that or are related to someone, your trajectory is significantly lower.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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