Not Greener on the other side - Project Manager Crown Castle Employee Review

1.0
Sep 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Pay, benefits and bonus, for company standard

Cons

Crown Castle has become so customer driven that it is losing touch with the employees. Complaints about bad managers goes un-noticed as they are safe as long as they play faithful to their manager, (very little managers left that are good), employees felt led on during COVID that we would have a solution for remote work but then forced to return to the office even if you do not collaborate with anyone in the office. Executives say they care about the employees but actions speak louder than words. Most management and employees will not do more than they need leaving the heavy pressure on the PMs/PCs - Company moral is definitely diminishing with employees and there is never enough head count. Once upper management sees the PMs/teams need help they bring in help when everything is up in flames and too late. 4 years ago I would have said 5 stars plus, but employees are starting to talk about seeking new opportunities,

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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