Used to be great... - Project Coordinator Crown Castle Employee Review

3.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Majority of those I work with are great people...consider many to be friends not just coworkers. Good benefits, 401k with company match. Relaxed office atmosphere - many company outings, potlucks, etc.

Cons

Company grew too much too fast in the last couple years, and has become extremely political. Much of the "Crown Family" atmosphere has disappeared. I have held the same title for 5 years with little to no opportunities for advancement, despite the fact that I am already doing the job for the role above me (which my boss regularly acknowledges, but doesn't give me the title or the pay...) Crown says you have to "drive your own development" and will dangle the carrot of another opportunity in front of you to get you to do more then yank it away and say you didn't do enough to drive your development. No such thing as a promotion, you have to apply for an opening and do a series of interviews, including a behavioral panel, which all doesn't really matter because they usually already have a favorite picked beforehand (regardless of their ability to do the job).

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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