Chaotic Burnout Factory - Senior Software Engineer Cruise Employee Review

1.0
May 9, 2020
Recommend
CEO approval
Business Outlook

Pros

* Good salary * Decent benefits * Free food * Opportunity to learn some new technologies * Really cool mission

Cons

* Good managers are stretched too thin to be effective * Bad managers toss their reports under the bus, spend all day playing politics without contributing to the work itself in any substantial way * Stack ranking makes teammates unable to trust each other; very low team cohesion * Cart-before-the-horse mentality on some projects (let's build it first and try to justify its existence later) * KPI-based project management leads to a lot of people trying to "game the system" by calling things done that aren't really done - just for the sake of ticking off boxes and looking good * Due to above strategy, there's a TON of technical debt but no one talks about it. Tech debt lowers developer velocity but developers are still held accountable for deadlines. So overtime is required to compensate. * Too many meetings leaves too little time to do actual work - additional overtime needed to compensate. * 2-week sprints with all of the above distractions (plus tons of planning overhead) leaves very little time for developers to do the actual work during work hours. And goals/requirements frequently change mid-sprint. * Engine-check review process is basically a popularity contest * Too many hires straight out of college -- naive short-sighted technical decisions being made in absence of good technical leadership * Low-key bullying / intimidation * MANY ICs are burned out and just don't care anymore * Cargo-cult SCRUM - go through the motions but seem to miss the whole "people over process" part of agile * Poorly managed hyper-growth * Super-ambitious "alpha male" types rule the roost - competence plays second fiddle to confidence * Accomplishments and wins are ignored (unless it makes for a compelling demo), failures are blown way out of proportion. * Over-communication. You will be asked for status updates multiple times per day, by various parties, and you must drop what you're doing and sooth their frayed nerves. * Micromanagement - be prepared to have every line of code and every single decision you make put under a microscope and scrutinized and debated publicly in a surprisingly antagonistic manner. * No mid/long term planning. Everyone pivots wildly every 2 weeks as priorities, goals, strategies are debated and changed. Utter chaos. Distinct impression no one knows for sure where we're headed. * High ops due to immature/buggy software being forced to go live too soon * Extremely low levels of trust between ICs and management

Explore other reviews about Cruise

5.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great comp and work and life while it lasted

Cons

Uncertainty, went downhill, dependent on the parent company

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart peers and collaborative culture

Cons

Company shut down after leadership failure

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