Made me work on an injury - Front Desk Crunch Fitness Employee Review

1.0
Sep 15, 2017
Recommend
CEO approval
Business Outlook

Pros

There are none. Employees are not valued

Cons

The manager used me like his own personal errand girl. I was given no training what so ever and was told to open the gym on the first day without anyone but me there, no uniform or onboarding documents/policies were provided to me. I ended up training myself to the best of my ability. There were no chairs or stools provided. Front desk attendants were required to stand for 7+ hours at a time and would get in trouble for sitting down. The manager forced me to work a 3 hour shift with food poisoning, I was throwing up in the bathroom the whole shift but he refused to allow me to leave and became hostile whenever I asked to be allowed to go home. On the day I quit entirely I had twisted my ankle the night before and it had swollen to twice it's size, it was immobile and I could hardly walk on it without horrible pain let alone work. I was still required to come in and open. I worked for 4 hours before the manager came in. At that time my ankle was increasing getting worse. I had called my physician and they told me I needed to go to an Urgent care ASAP to make sure the problem wouldn't worsen. At that time they were concerned it was broken. I told my manager this and he became angry with me. Told me he could make an exception and I could sit for the shift but I was not allowed to go to Urgent Care or seek a doctor until after my shift had ended. I was half way through a 7 hour shift. I began to cry due to the pain I was in. This only pissed him off more. I had to txt another manager to call him and convince him to let me leave early. I had already put in my 2 weeks but after the incident I resigned before leaving. I was diagnosed with a very bad sprain (Luckily It wasn't a break) but still ended up with crutches and a boot. The physician was shocked I had managed for as long as I did without medical help

Explore other reviews about Crunch Fitness

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Free membership perks and flexible hours

Cons

Poor management and work environment

1.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Most of the employees easy to work with. Dawn was also great to work for. Everyone's attitudes where absolutely great... minus 1

Cons

I was told I was going to be full time. I had quit my other job because I was asked to be more flexible. Yet the schedule was a set schedule 9 to 1 . 20 hours a week 9$ an hour after 6 months I asked when will I go full time. The response was the custodian positions are only part time. Yet it was listed as full. I was told to quit my job because I needed to be fully available.. ?dawn was not the hiring person who hired me. I came here today year of 2026 because I recently saw a job posting saying custodian positions full time.?... so in here warning because its exactly what I saw when I got hired... full time..... I made 180 a week. Befor taxes. There was one trainer who told me I needed to vacuum a dust bunny but there was a man working out there i asked him it's ok to vacuum he said let me do my set. She snapped her finger and said do it now 😳...the customer got up looked at me looked at her and said I honestly want to not be at this gym any more. Then looked at me and said I know your doing what your told .

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