Good company, bad owner - Member Service Representative Crunch Fitness Employee Review

2.0
Jun 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Most of the staff is chill, flexible hours, you can work out for free, good for resume experience

Cons

The owner treats staff members poorly (ie cursing and yelling at us, unprofessional outbursts (more like tantrums), he is cheap and will not update old equipment, he will fire lower staff for things that the managers get away with because they are all friends, instead of firing poor management he just rotates them around different locations. Toxic work environment, and the pay is poor considering I've had to do things beyond the job description with laughable "commission" and at a minimum wage, commission that managers typically get greedy over. Instead of promoting good workers he gives $25 gift cards to the one that sells the most, and the managent $100 ones. They make girls open and sometimes close when the areas aren't the safest, and they are typically the only ones working until management arrives. A lawsuit waiting to happen...

Explore other reviews about Crunch Fitness

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Free membership perks and flexible hours

Cons

Poor management and work environment

1.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Most of the employees easy to work with. Dawn was also great to work for. Everyone's attitudes where absolutely great... minus 1

Cons

I was told I was going to be full time. I had quit my other job because I was asked to be more flexible. Yet the schedule was a set schedule 9 to 1 . 20 hours a week 9$ an hour after 6 months I asked when will I go full time. The response was the custodian positions are only part time. Yet it was listed as full. I was told to quit my job because I needed to be fully available.. ?dawn was not the hiring person who hired me. I came here today year of 2026 because I recently saw a job posting saying custodian positions full time.?... so in here warning because its exactly what I saw when I got hired... full time..... I made 180 a week. Befor taxes. There was one trainer who told me I needed to vacuum a dust bunny but there was a man working out there i asked him it's ok to vacuum he said let me do my set. She snapped her finger and said do it now 😳...the customer got up looked at me looked at her and said I honestly want to not be at this gym any more. Then looked at me and said I know your doing what your told .

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