More Work for Less Pay With Good Experience - Membership Service Representative Crunch Fitness Employee Review

3.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Great environment and co-workers. Social co-workers Simple work (Minor janitorial work, sales on phone and touring, customer service in general) Lots of growth if you put in the effort in sales and show maturity. Free Gym membership Unofficially, they prefer hiring 20-something year olds, which leads to a better social environment if you are a 20-something.

Cons

High turnover rate Part-time~25 hours a week You will have annoying members who will complain about everything and assume its your fault. Strange ownership system with Crunch Fitness...some are owned by the corporation, while others are franchises. Barely above minimum wage. Expect 8.50/hr starting with a slight raise in 3 months. Lead Admin makes 12/hr and is full-time...I would give lead admin 4/5 rating.

Explore other reviews about Crunch Fitness

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Free membership perks and flexible hours

Cons

Poor management and work environment

1.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Most of the employees easy to work with. Dawn was also great to work for. Everyone's attitudes where absolutely great... minus 1

Cons

I was told I was going to be full time. I had quit my other job because I was asked to be more flexible. Yet the schedule was a set schedule 9 to 1 . 20 hours a week 9$ an hour after 6 months I asked when will I go full time. The response was the custodian positions are only part time. Yet it was listed as full. I was told to quit my job because I needed to be fully available.. ?dawn was not the hiring person who hired me. I came here today year of 2026 because I recently saw a job posting saying custodian positions full time.?... so in here warning because its exactly what I saw when I got hired... full time..... I made 180 a week. Befor taxes. There was one trainer who told me I needed to vacuum a dust bunny but there was a man working out there i asked him it's ok to vacuum he said let me do my set. She snapped her finger and said do it now 😳...the customer got up looked at me looked at her and said I honestly want to not be at this gym any more. Then looked at me and said I know your doing what your told .

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