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Crystal Commerce

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Keep looking - Anonymous employee Crystal Commerce Employee Review

2.0
Apr 25, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People who work here really care about the members. There was also a time when company morale and culture was great and the company really valued your efforts to improve your job performance. I have personally experienced a lot of professional growth during those times.

Cons

Not enough effort is being put into fixing their systems and it's evident with the dwindling number of users. Resources were being depleted by new development projects that are poorly scoped and never seem to get to a point of completion, while their users are either leaving or sucking it up because there's no other option in the market. I felt bad for the onboarding, sales and support team because they are having to pay lip service to the disgruntled members. Last I heard, they are laying off people left and right to keep the cost down. Hopefully it's not too late for the sake of the members.

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Crystal Commerce Response
8y
Dear Anonymous, Thank you for taking the time to share your experience here at CrystalCommerce! Although it pains us to hear that you had a negative experience, I am glad to hear that your time here contributed to your growth as a professional. Your feedback is very much appreciated and we will continually look for ways to improve our culture and morale going forward. CrystalCommerce is, and always will be, a technology company. This starts with great leadership and we are making strides to improve this area of our company. We are currently looking for a full-time person to head up our engineering department, in a addition to trusted advisors and partners that can help us make sound technology decisions. We hope this results in a better core product for our members in 2018 and provides us with a platform that our employees can continue to be proud of. In closing, we appreciate the hard work and effort that you and others have done to make our product great, and welcome any additional feedback you may have. Sincerely, CrystalCommerce Leadership

Explore other reviews about Crystal Commerce

5.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Crystal Commerce is an extremely great place to work! The culture at Crystal Commerce is the best I've ever worked for! Everyone is authentic and loves what they do, and the CEO truly cares about each individual!

Cons

There are no cons. Everyone is well taken care of!

4.0
Jan 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My experience thus far at CrystalCommerce has been quite rewarding. I've found that if you work hard and show initiative, the company will reward you and invest in your future. The atmosphere is not like your typical office job, so if you are used to a more strict and structured environment this may not be for you. The company is quite young and the coworkers are all very pleasant to be around. Everybody seems to get along well and things like company lunches, game nights and Holiday parties help foster the positive relationships with each other. The pay at the company is fair and the benefits are getting better all the time. There is a lot of work to do still, but Dan has never had any issue investing in employees, whether it be buying lunches, cool gadgets, gifts during the Holidays, or gift cards. All in all, for somebody just starting their career this is a great opportunity to learn some new skills and help out small businesses in the game and hobby industry.

Cons

There is some disorganization within the company and a lot of work needs to be done to add structure and discipline. This isn't abnormal for a company so young. There needs to be more focus. Lots of things going on at once and it can lead to some getting a little disorganized and frustrated.

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