CSR in Contact Center - Anonymous employee Cummins Employee Review

- Great work life balance overall - Supportive management - Stable job - Good benefits

- Average pay - Slow growth potential

You get paid for doing OT on weekends at the plant I work at now If you are in a shift that has less staffing you might earn more money on weekends as you will not have anyone to rotate with or less people to rotate with I am happy to have a manager who understands I have a lot of work pressure

If you are in a shift that has less staffing you will have a lot of work to do. For me the con is lots of work pressure in the shift I work. I think I do the work of atleast 2 people and sometimes even more. First shift will have people to rotate on weekends. Unfortunately 2nd shift doesn't have people to rotate with. We end up working every weekend but have same number of vacation days. People in 2nd can get there vacation days used up before other shifts. But still I would say its a good company considering I work in a manufacturing facility.