Some of the DEIB initiatives have been bent due to the socio-political pressures. Recently there seems to be a significant loss of focus in the product direction and execution. The team that brings the customer requirements and interaction to the technology team has been either ill-prepared or lacks some important skillset. Middle-tier management is not well-informed about the company's direction. Even though some steps have been taken for helping employees with career development it is largely a secondary concern. It is also not a place that pays the top salary in the Boston technology market.