Meh - Sales Representative Custom Ink Employee Review

3.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Some of the best coworkers you can find and a beautiful office. Great benefits but little to no guidance on leveraging them.

Cons

CustomInk thinks it is better than it is. Fast growth, a reputation for room to move up without the actual positions to move up, and deceptive overtime policies at time of hire are all concerns. Overtime across all operations rolls is excessive due to fluctuating business, and it feels as though they would rather burn out employees and pay new entry salaries than hire the proper numbers to keep up with busy season and retain solid employees. Many have left the company for similar positions elsewhere and receive much more appropriate compensation. It also feels as though all planning is rushed from a high level managerial standpoint and everyone in a direct supervisor role is fighting just to keep up rather then being given an appropriate workload to plan in advance and foster a better work environment.

Explore other reviews about Custom Ink

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
2w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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