Best Place to work - Anonymous employee Custom Ink Employee Review

5.0
Nov 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Custom Ink "Inkers" (or team members) are one of a kind....we work hard but play hard too. The company has been ranked in the top 100 best places to work in the DFW area since opening its doors in 2014. They encourage everyone to have a growth mindset, to work hard and do what is right by each other and by our customers. I love every part of working for Custom Ink. The atmosphere and feeling you get when you come to work is awesome. Plus who doesn't love free food!

Cons

It's hard to find great people....more people should apply at Custom Ink - you won't regret it.

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Custom Ink Response
7y
Thank you for taking the time to write this review. Being on the Dallas Top 100 list is an honor, but it’s also a reflection of the awesome team we have in the Dallas/Fort Worth area. As a company, our Core Values (Golden Rule, Ownership, and Innovation) are at the heart of everything we do–from the people we hire, to the way we treat our customers, to everything in between. So it’s no surprise that Inkers are the reason Custom Ink is ranked a great place to work. We’re growing in Dallas! Interested in joining our team? Visit www.customink.com/jobs.

Explore other reviews about Custom Ink

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
2w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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