Sets employees up for success - Sales Representative Custom Ink Employee Review

4.0
Apr 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Fairly thorough training upon onboarding and ample resources available once you're out of training. Transparent feedback within the company. Supportive management who talks about career development regularly, offering training courses and many reports so your performance is known well before reviews or meetings with manager. Free lunch and snack weekly, as well as coffee Froyo, and bulk snacks available daily. Discounts to many local businesses and easy access to 495, the Metro via Dunn Loring (there's a shuttle that comes directly from the metro stop). Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy.

Cons

Biggest con in my book is the cost for Healthcare for a family. While single employees can spend more on lunch than insurance costs, they are almost crippling for a family of four. The coverage is AMAZING but seeing my paycheck deductions hurts to look at.

Explore other reviews about Custom Ink

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
2w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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