Going Through Changes - Production Artist Custom Ink Employee Review

3.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Let you work from home after getting up to speed. Good Benefits

Cons

Changing from young company to corporate. Management seems disconnected with employees in other locations.

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Custom Ink Response
6y
Thank you for your review. We value constructive criticism! It’s created much of what we have today in terms of our roles, processes, communication and environment. True to that spirit, change at Custom Ink is a constant and sometimes that means we don’t always get it right the first time. As a General Manager, I personally value listening to the team and my goal is to visit each site once a quarter to do that in person. I usually host an open forum and to do something fun, like a team lunch or happy hour to visit and catch up! On top of that Inkers have weekly one-on-one meetings, bi-weekly team meetings, and regular open forums on specific topics. After each quarterly team survey we create detailed action plans based on the team’s feedback. To the reviewer, my door is always open. If you’d like to share more details about your experiences please don’t hesitate to reach out to me. - Chrisi Schauder, General Manager of Art & Design

Explore other reviews about Custom Ink

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
2w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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