*Poor communication from upper management/management in general. Multiple managers along with employees came and went within locations in my region *Unclear communication between different departments. Inconsistent use of sales tools leading to unrealistic metrics. *Unclear duties from management which did not make sense on day to day tasks/sales. *Continues changes within the company when at times it was communicated opposite by Mark Kats. *Expected to take on additional tasks/activities with no application in promotion or increase pay. *Pushed one week free lunches which was inconsistent at best. *With changes in management and new positions created, there wasn't always a clear leader. *Multiple other departments downsized thus affecting customer service, sales, expectations, etc.
