Still the best company to work for - Digital Artist Custom Ink Employee Review

5.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

As an adult coming from the mean world of work I have to say that the team environment at Customink is amazing. I don't wake up and dread going to work. Work/Life balance is easy to achieve over here. Benefits for us include outstanding low rates and lots of perks. Food available all the time (no charge for a lot of it) and catered 2x a week. If you work hard your able to over earn on your bonus and there are lots of opportunities for growth. I appreciate everyday what an amazing company I work for.

Cons

Pay could be better, but its a balance. I could make more elsewhere but not be happy in my life. Required OT is at least paid but still required. There will always be negative Nancy types but the good outweighs any of the bad.

Explore other reviews about Custom Ink

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
1w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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