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Customer Care

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Customer Care reviews

Learnt a lot - Software Engineer Customer Care Employee Review

3.0
Apr 20, 2014
Software engineer
Recommend
CEO approval
Business Outlook

Pros

Learnt a lot, though had to fight for it. Work hours are flexible and are dependent on you. Freedom to explore technologies and apply them. Compensation: Fair

Cons

Management doesn't care about placing the right people in the right position. Growing too slow. Hiring is done through referrals and no real stress on vetting the right candidates.

Explore other reviews about Customer Care

5.0
Jan 30, 2018
Customer care
Recommend
CEO approval
Business Outlook

Pros

As an executive representative of a customer care based company, you must build a team leader spirit in your team of workers to make sure that work is carried out efficiently.

Cons

Make sure that your team does not involve laziness or short cuts towards work

2.0
May 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great place to start your career as you will get chance to learn so many new technologies within a very short time - Great work life balance and culture

Cons

- Faulty leadership or no leadership at all - No growth and hierarchy, you will end up with the same position even if you work here for more than 5 years - Benefits are not good and not up to the market, no 401K, stock options, profit share - Unstable and totally depends on a single customer where the customer themselves are struggling

2
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