its nice working here - Customer Service Representative (CSR) Customer Care Employee Review

As an executive representative of a customer care based company, you must build a team leader spirit in your team of workers to make sure that work is carried out efficiently.

Make sure that your team does not involve laziness or short cuts towards work

- Great place to start your career as you will get chance to learn so many new technologies within a very short time - Great work life balance and culture

- Faulty leadership or no leadership at all - No growth and hierarchy, you will end up with the same position even if you work here for more than 5 years - Benefits are not good and not up to the market, no 401K, stock options, profit share - Unstable and totally depends on a single customer where the customer themselves are struggling