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Cyberhaven

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Cyberhaven reviews

Salespeople Beware - Sales Cyberhaven Employee Review

2.0
Jul 9, 2023
Sales
Recommend
CEO approval
Business Outlook

Pros

The product has great market fit. The competitors in the space are years behind and the win rates against them in POCs are incredibly high. This company will put other companies out of business with the direction the product is quickly headed. When I was there, The growth was healthy and every quarter was a record quarter.

Cons

The CEO has no respect or appreciation for the sales function. He doesn’t care about the sales team at all. The comp plans and quotas are a direct reflection of that, designed to keep commission payments as low as possible, as none of the reps ever had major quarters. Top talent often passed on offers because the comp plans weren’t competitive enough, and below what other companies were offering. This deeply seeded, top down resentment for the sales team has created somewhat of an anti sales culture, with the CEO abruptly firing multiple sales leaders, that he appointed, and the finger being pointed at sales when things don’t go as planned. The team was working hard and closing record breaking business, yet struggling to feel remotely appreciated or rewarded.

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Cyberhaven Response
3y
Thank you for your feedback and taking the time to share your thoughts. It’s invaluable in helping us improve our company culture and processes. Regarding your comments about our CEO, I want to affirm that he has been a strong supporter of our sales team from day one. He understands the importance of sales as a key driver of our company’s growth and success, and has always advocated for investing resources into the sales team. Our aim is to equip the team with the tools and support necessary to excel in their roles. Addressing your concerns about the compensation plans and quotas, we strive to be both competitive and fair. We review these biannually, taking into consideration external feedback from tech companies of similar size in terms of funding and ARR. This practice ensures our alignment with industry standards. We also uphold a policy of uncapped commissions as we believe strongly in rewarding hard work and achievement. Regarding changes in leadership, these are difficult decisions and are never made impulsively. While they might seem sudden from an external perspective, they are the culmination of extensive internal discussions, with the focus always on the best interests of the company and our broader team. Your mention of an “anti-sales” sentiment is taken seriously. Each department in our company plays an integral role in our success, and any miscommunication that may have led to this perception will be addressed promptly. We appreciate your kind words about our sales team. Their value to our organization is undeniable and we feel our sales team is the strongest it’s ever been! We’re committed to addressing their concerns and ensuring a positive experience at our company for all of our employees. While we regret that your experience did not match your expectations, our team takes ownership of all feedback. We never settle and constantly strive to improve the work environment in order to make Cyberhaven an amazing place to work!

Explore other reviews about Cyberhaven

5.0
Jun 3, 2026
Operations
Recommend
CEO approval
Business Outlook

Pros

High-growth cybersecurity company, meaningful equity upside if things go well, still in build mode which enables real influence on how the GTM org is built and scaled. Strong product-market fit narrative in a space with urgency. Cross-functional visibility across Alliances, Sales, Marketing, Finance, Legal, and Product. Encouragement to build AI workflows and adopt across the stack.

Cons

None that I can think of

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Cyberhaven Response
1mo
Thank you for taking the time to share your experience. We are thrilled to hear that you have found opportunities to make a real impact and help shape the company as we grow. We appreciate your contributions and are excited to continue building, learning, and innovating together.
5.0
Jan 30, 2026
Svp of sales operations
Recommend
CEO approval
Business Outlook

Pros

Worked closely with the three co-founders and CEO Howard Ting in the early years, helping build the company from the ground up. Being close to leadership, engineering, and core decision-making was a huge learning experience. The founding team and early engineering group set a strong tone — humble, sharp, and focused on building something real. As the company scaled, I spent more time working with Sales, Sales Engineering, Finance, and Customer Experience. The environment was intense and fast-moving, but highly execution-driven. Expectations were clear, ownership was real, and teams were aligned around outcomes. Customer interaction was a major highlight. Talking directly with customers, understanding their security goals, and feeding that insight back into the product made the work tangible and high-impact. You could see customer feedback directly influence product direction. Loved working with the individual AEs and SEs day to day. Tight-knit, high-trust teams where people genuinely had each other’s backs. It felt like family, without losing focus on performance. Strong leadership across teams — John Loya, who runs the SE team, is an excellent leader and a real advocate for his team. High standards, strong ownership, and a culture that valued getting things done. Intense at times, but we had a lot of fun along the way.

Cons

Startup intensity isn’t for everyone. Priorities can shift quickly and the pace can be demanding.

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Cyberhaven Response
5mo
Thank you for taking the time to share such a thoughtful review, and for the impact you made during your time here. We’re grateful for your contributions and the role you played in helping build and shape the company. We’re glad to hear that the collaboration, customer focus, and sense of ownership made the work meaningful and impactful. Building in a fast-moving environment can be intense, and we appreciate the recognition of both the challenges and the opportunities that come with it. We wish you all the best moving forward.
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