Great People, Slow Management and Innovation - Sales Cybersource Employee Review

3.0
Jun 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great people in each department - A large portfolio of products and great merchant brands to with - Flexibility, when you need time, you get it and that is important - Great benefits - Lots of travel (pre-covid)

Cons

- Extremely slow product development, the company will bring a new product in, but not tie it to other products and it becomes silo and useless - Lots of high level leadership changes which makes it difficult to understand the long term goal, there has also been a lot of poor management figures that disappear overnight - Local offices & management have no control, all decisions are made in the US and very difficult to work in an environment which is not tailored to your landscape, most of all in sales - The company has great benefits due to being owned by Visa however they have a huge gap in culture and keeping up to date with the industry - Huge gap in wages, between genders and territories and when compared to the industry - Red tape on code releases, meaning very difficult to help merchants with changes when it can take a year - Everything is delayed constantly which makes it hard to trust what you are told, I do not blame management directly but everything takes forever to either get approved or reviewed. - Career progression only comes if you really put your head down and fight for it, there is no clear path to progress unless you graft

Explore other reviews about Cybersource

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Not stressful everyone helping each other.

Cons

It can be bigger company

5.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

friendly staff great work more room for improvement

Cons

No breaks long hours vacation

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