Pros
nice facility (new york queens center) great training program, Paid! 3 weeks! courteous management the company try to make employees feel they are appreciated it is a good transitional job, or first job out of college leave your job at work, never take work home
Cons
heavy work load if your target language is a busy one i.e. Chinese, Spanish high personnel turn over rate, many left within 6 month confusing regulation regarding punctuality no sick leaves, if you are sick, take it out of your paid vacation days pay is low, even though 16.50 is highest in the company, but in NYC, it is nothing office politics, yes for under 40K a year and you still have to endure office politics health benefits are a joke, high deductible health insurance, $3200 per person, what do I need you for?