Makes you suicidal. STAY AWAY - Spanish Interpreter CyraCom Employee Review

1.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Free coffee, cake, location, fellow interpreters. The only people I would recommend to apply here are people who want to get into the interpretation field but have no prior experience. That is it.

Cons

Almost everything. The company DOES NOT care about you. I cannot stress that enough. You are treated as a robot and are expected to know everything. You do not get enough training about anything, especially financial calls, yet they nitpick every little detail of every call. The only reason I would recommend anyone to work there is if they studied interpretation studies in college like me and they need some practice and experience in the field. That is it. But for any regular person who happens to be bilingual, this job's expectations are ridiculous. Your lunches are not paid for, your breaks are extremely limited and especially your bathroom breaks. They give you a maximum of 2 hours per month as "personal time" that add up extremely quickly (even if you know you didn't use all of it, supervisors will argue otherwise) and that is the only time given to you for bathroom breaks. If you go over 1 minute, they give you a corrective. And that is the reason they dismissed me from work. It was not attendance, quality of work, etc. No, it was because I'm human and needed to attend to ppersoanl care. Also, half the people above you know nothing about interpretation. They hire anyone as supervisor as long as you're a friend. They want you to interpret word for word when that is the contrary of what interpreters should do.

Explore other reviews about CyraCom

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours. Will accommodate weekends schedule.

Cons

High call volume from different industries, which requires a broad knowledge from an interpreter.

5.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

In all of my professional career, the IT work here is the most laid back I have ever been with. Sadly, the fun was short-lived after we were sold out when the company was acquired by its rival Propio. They laid off the entire IT folks, dismantling this competition, retaining only less than ten from the whole organization. But it was a pleasure while it lasted. Too bad because their folks were easy going and management is mediocre but I learned a lot, plus it was what I needed in my situation, where I had to multitask working while taking care of personal matters, so it was a bonus.

Cons

Nothing really complicates my tenure here except some projects are really slow in implementation, lacking clear requirements and at some point I was shoved into something where there was really no discussion at all about a project and you just have to dig into it but I have experience so it was no sweat for me at all. There was also a point where I heard a lie about a project being complete but when I started working on it I just realized it was not even started at all and the other is not even deployed or existing so there you go I just had to keep silent and work on completing it. Plus Propio conned us by giving us false hope into thinking we get severance pay but it is not really severance pay instead they just tapped into the our state unemployment benefit and made it look like it is a severance pay. Unemployment benefit is not severance pay.

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