excellent opportunity for Bilingual professionals, high quality interpretation is a must - Spanish Interpreter CyraCom Employee Review

5.0
Apr 29, 2013
Recommend
CEO approval
Business Outlook

Pros

You get to work with people from all around the world, is fun to share different cultures and food ! Management has a positive view and encourages us interpreters to learn more and succeed feeling good about what we do. There are projects to participate in besides interpreting, once you have shown great performance and your desire to develop. You can take planned - time off if you need to on the very first month you start working, You don't have to wait 1 year for your vacation like other places. They have cover parking, they provide food to everyone once a month as a recognition and the company bonuses are given to the top performers. Free insurance to the employee (with a high deductible) but it's free every month. Opportunities to develop within to higher positions and good pay are available.

Cons

Schedules are fixed for 6 months once you accept it at hiring. Super Strict rules in attendance and punctuality. Professional attire is required. It feels like a corp office not a call center. Working holidays is like a lottery unless you plan ahead your time off. Be ready for changes, the company is growing and you just need to adjust.

Explore other reviews about CyraCom

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours. Will accommodate weekends schedule.

Cons

High call volume from different industries, which requires a broad knowledge from an interpreter.

5.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

In all of my professional career, the IT work here is the most laid back I have ever been with. Sadly, the fun was short-lived after we were sold out when the company was acquired by its rival Propio. They laid off the entire IT folks, dismantling this competition, retaining only less than ten from the whole organization. But it was a pleasure while it lasted. Too bad because their folks were easy going and management is mediocre but I learned a lot, plus it was what I needed in my situation, where I had to multitask working while taking care of personal matters, so it was a bonus.

Cons

Nothing really complicates my tenure here except some projects are really slow in implementation, lacking clear requirements and at some point I was shoved into something where there was really no discussion at all about a project and you just have to dig into it but I have experience so it was no sweat for me at all. There was also a point where I heard a lie about a project being complete but when I started working on it I just realized it was not even started at all and the other is not even deployed or existing so there you go I just had to keep silent and work on completing it. Plus Propio conned us by giving us false hope into thinking we get severance pay but it is not really severance pay instead they just tapped into the our state unemployment benefit and made it look like it is a severance pay. Unemployment benefit is not severance pay.

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