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      D.R. Horton

      Engaged Employer

      D.R. Horton reviews

      Customer Service - Customer Service Technician D.R. Horton Employee Review

      3.0
      Sep 25, 2016
      Customer service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is some pride in working for the largest builder in the national. Freedom. Great support from department management. Truly given the authority to manage your communities.

      Cons

      Dealing with people who think they bought a custom Taj Mahal when they bought a cookie cutter box - while also thinking that their warranty includes 24/7 handyman services. Inept sales department staff (order takers) that can't work with the other department to schedule. Distance from your home to your assigned communities.

      Explore other reviews about D.R. Horton

      5.0
      Jun 10, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get paid well. The more you care, the better the reputation you will create and the better the clients will be.

      Cons

      Depending on community you get it can be more of a grind and take some time to get it running the way it needs to be. The drive to a community may be far from your house.

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      D.R. Horton Response
      3w
      Thank you for taking the time to share your experience. We are grateful for your contributions and wish you continued success!
      5.0
      Jul 11, 2026
      Land
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing team environment. Pay and benefits are very strong as well. They take care of their employees.

      Cons

      Be expected to put in more than just the typical 9-5 work schedule.

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