Warranty representative and repair scheduler - Customer Service Representative D.R. Horton Employee Review

4.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Good bonus structure Decent management Good co-workers

Cons

Frequent changes from management that does not benefit employees or buyers Frequent slow months with little opportunity for bonus Frequent issues with changing bonus structure

Explore other reviews about D.R. Horton

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid well. The more you care, the better the reputation you will create and the better the clients will be.

Cons

Depending on community you get it can be more of a grind and take some time to get it running the way it needs to be. The drive to a community may be far from your house.

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D.R. Horton Response
3w
Thank you for taking the time to share your experience. We are grateful for your contributions and wish you continued success!
5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team environment. Pay and benefits are very strong as well. They take care of their employees.

Cons

Be expected to put in more than just the typical 9-5 work schedule.

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