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DAS Health

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DAS Health reviews

Poor management, terrible environment - Helpdesk Technician DAS Health Employee Review

1.0
Nov 1, 2021
Helpdesk technician
Recommend
CEO approval
Business Outlook

Pros

It's a job, that's about it.

Cons

No transparency. Poor management. Below average pay. Terrible benefits. Always feel like you are looking over your shoulder waiting for the hammer to come down. I have no problem working hard, in fact I thrive on it. However it goes unappreciated. They do not take suggestions from employees and make quick decisions that poorly impact clients and employees. Morale is extremely low and continues to decline. They don't care. The responses from the employer on the negative posts are condescending and just goes to prove the point of the reviewers. Condescending and detached from reality that doesn't have a dollar sign next to it. The company cares more about acquisitions than keeping good talent. Typical corporate. I do not recommend them as an employer.

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DAS Health Response
4y
Thank you for your feedback. We are sorry to learn of your experience at DAS. We are not perfect, but we truly care about our employees and work hard to make ongoing improvements. The company conducts a monthly employee survey in order to solicit feedback/ comments, and our leadership team meets regularly to review the results; often implementing changes directly as a result. Regarding your feedback on transparency, it is always a goal within leadership to provide open communication throughout the organization. We recognize that we have recently fallen down there with some teams; in the time since this review we have had team meetings specifically to improve communication, explain some recent department changes, and solicit feedback for improvement. We have also increased management training to address some of the areas for improvement, such as providing more effective communication. Employee salary reviews are conducted annually at DAS. As part of that process, we conduct frequent comparisons to ensure that salaries are at the higher end of the current market rate. If someone’s salary is not at the market rate for some reason, they are eligible for larger and more frequent increases to bring them up to market, based on their performance in the role. Benefits are also reviewed annually and are constantly expanding. After receiving employee feedback over the past year, for instance, we recently added such requested benefits as an HSA, legal services, pet insurance, and paid parental leave. It is also not insignificant that during the height of COVID, when many other companies were laying off staff, we did not. Acquisitions are a big part of our company’s growth, and more than half of our employees have joined our “blended family” in this way. While we recognize that integration of company cultures can sometimes be challenging, they also provide employees with substantial growth opportunity. One of our core values is adaptability, and our rapid growth provides ample occasion for employees to shine, demonstrating their adaptability and leadership potential. Thank you again for your feedback. Please feel free to contact HR at any time to discuss any issues or thoughts – we appreciate and value your input to help make DAS a better place.

Explore other reviews about DAS Health

5.0
Apr 8, 2026
It director
Recommend
CEO approval
Business Outlook

Pros

The position is Fully remote

Cons

The benefits aren’t as great as previous employment

1.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The one thing I will always be grateful for is the experience I gained in healthcare IT. I learned a tremendous amount about healthcare technology, customer relationship management (what not to do), project coordination, and juggling multiple angry clients. Those skills ultimately helped me move into a much better career. My coworkers were also incredible. Many of us are still friends today because we formed what we jokingly call a "trauma bond." The people doing the work genuinely cared about their customers and each other.

Cons

This was, without question, the most stressful and demanding job I've ever had. Expect to spend most of your day chained to your desk handling customer complaints, escalations, and putting out fires. The environment was almost entirely reactive, leaving little opportunity to get ahead or focus on meaningful work. At the time I was there the company went through constant reorganizations and restructuring. They're heavily focused on acquisitions. There was frequent turnover, and many talented employees either left voluntarily because of the work environment or were let go. I've never seen a company let go of so many wonderful people for varying reasons. It often felt like stability was impossible. Compensation was well below what the workload and expectations justified. Responsibilities and unrealistic expectations continued to increase, but pay most certainly did not. In my experience, employees were regularly put in difficult positions with customers. Clients had sneaky contractual obligations that they were bound to leaving frontline employees to absorb the frustration and defend decisions they had no control over. The company loves to hide behind the fine print. It often felt like customer service and employee support took a back seat to financial goals. Leadership was another major challenge. The culture rewarded aggressive management styles, and collaborative, supportive leaders didn't seem to last. Morale was consistently low, and it felt like employees were viewed as replaceable rather than valued. If you're looking for work-life balance, career stability, or a supportive culture, this is probably not the place.

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