Datamark- Trace Agent - Customer Service Representative DATAMARK Employee Review

3.0
Dec 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Domestic department has a great balance with workload, stress, pay, and benefits with friendly management.

Cons

International department is similar to working two jobs with minor pay increase when compared to domestic. Higher workload, more stress, higher bonus standards, higher overall scrutiny from management during the job in international. Employee morale is low despite what management tries to say, employees must be convinced or forced to move into this department. MUST ASK PERMISSION TO USE RESTROOM. Favoritism is common here.

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DATAMARK Response
5y
Thank you for taking the time and giving us a fair review. I would like to hear more about your opinion so that we can formalize a plan to correct some of your concerns. You can email me at yoc.yee@datamark.net

Explore other reviews about DATAMARK

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Small corporate office makes it easy to find who you need to/ what you need to make an impacr Great culture for size Nice facilities Great upward growth opportunities

Cons

No options for work from anywhere for most corporate staff

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DATAMARK Response
2mo
Thank you for the feedback and review. We will share this with the leadership team.
1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great. They help out if they are not bogged down. Supervisors will work with you if you're falling behind or you need certain days off.

Cons

No raise in over 3 yrs. Standards constantly changing where if you're able to bonus, its hardly anything now.

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DATAMARK Response
1d
Thank you for the feedback and sharing your experience. If you would like to provide any details please email us careers@datamark.net
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