Great, if you enjoy your time wasted. - Store Ambassador DECIEM Employee Review

1.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

• 70% off of product. • Late night shifts are non existent. In the US most stores close around 7pm or 8pm. • Coworkers are awesome depending on your location. • Easy money, just not enough pay for the BS you’ll have to endure while working there.

Cons

Unfortunately the cons outweigh any of the pros. • If you love drama, this is the place for you. There is drama at every corner, whether it was because of Brandon or your coworkers. • 0 structure; it’s a madhouse. • You can tell there’s no proper training on product considering if you go to different stores, you’ll hear a lot of misinformation which will lead to poor consultations for customers. • BEWARE you just might lose your job over a single bad Google or Yelp review. Employees are never given the benefit of the doubt, EVER. You could be the best at your job but forget it. That review will taint your record. • Immature managers and inexperienced. • Nepotism • Horrible vetting process for incoming employees. Sometimes you’ll be unfortunate enough to be stuck in a store where certain employees don’t do or know anything. • If you want to move up, ha! Good luck. They rather hire someone externally and inexperienced rather than internally and someone who knows the business and their store. • HQ as a whole is essentially useless and immature. My only hope would be that Estée Lauder in the future would do an entire overhaul and fire everyone and replace with new professional staff. • Exceptionally high turnover rate. Wouldn’t recommend this job to anyone.

avatar
DECIEM Response
6y
Thank you for sharing your feedback as it helps identify our opportunities and allows us to implement positive changes moving forward. At DECIEM, we believe in Kindness and Fairness. Employees are encouraged to reach out to HR if they have any concerns to help resolve any issues in the workplace. Your feedback will be shared with the management team to assist with changes moving forward and if you would like to discuss your experience in further detail, we are always happy to listen.

Explore other reviews about DECIEM

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

A company truly committed to and lives by its values its the first time I had seen that in retail . The company also stays on top of training in a structured and timely manner so you're always up to date and are given the proper information. Good pay as well, amazing discount this job is very interesting if you are passionate about cosmetics.

Cons

For me it was not having flexible hours

avatar
DECIEM Response
2mo
Thank you for taking the time to share your feedback and your experience with us. We deeply appreciate your feedback.
4.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall a good company in the retail skincare space. Well organized corporate. Canadian own company. Honestly in these jobs what really makes or breaks it is your coworkers and manager. Good regional manager in the US. Great skincare for a good price and I stand by that even though I no longer work there.

Cons

It's retail, never enough money. No real growth if you're located in US

avatar
DECIEM Response
5mo
Thank you for sharing your feedback as it helps us identify our opportunities and allows us to implement positive changes moving forward. We are always looking for ways to improve and to make DECIEM an amazing home for our entire team as we continue to grow.
See reviews by: Helpful|Rating|Date|All