Loan Processor - Loan Processor DHI Mortgage Employee Review

3.0
Oct 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and build your processing skills. You will pretty much have the experience of a junior underwriter after 1 year. Lots of resources for help (UWing helpsdesk. Mgt training Team and lots more. You can work your files from home (if needed). Great Company over all.

Cons

LPs can be over worked at times. OT is watched closely so you feel pressured at time to work for free to avoid being questioned about your time. To many checklists. I feel at times the checklist are in place to ensure other departments do their jobs (Underwriting & Closing). QC & QR reviewers are not very knowledgeable at times. I find my self using valuable time to address findings that are not valid or accurate. Receiving an inaccurate fail in the middle of a busy day can be very discouraging and just messes up your flow. To many trainings being scheduled around quarter end and fiscal year end. At time I've had to put a file aside that urgently needed my attention because of a scheduled mandatory training. Firing coworkers that have been with the company for over 2years in the middle of the day (just walking then out) , then providing no explanation till weeks later is very messy and just brings down the over all moral of the other processors. These are people we've known for over 2 years. It should be done more respectfully and if done so publically, please address immediately so ppl don't worry about their jobs. Getting considered for another position can tough if you don't know people in the company. They tend to promote people that are well known and liked within the company.

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DHI Mortgage Response
8y
Thank you for taking the time to provide feedback, as well as for being a valued teammate of DHI Mortgage. At DHIM we focus greatly on employee satisfaction, efficient processes and work-life balance. If you haven’t already done so, we encourage you to reach out to a member of your local leadership to further discuss. Thank you again.

Explore other reviews about DHI Mortgage

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

work from home and low stress

Cons

slow build up in experience

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DHI Mortgage Response
4mo
Thank you for taking time to share your feedback. We are happy to hear that your experience aligns with many of our company goals and priorities. At DHIM, our team members are highly valued, and our company culture is very important to us, and we strive daily to create a positive, supportive and rewarding workplace for everyone. Thank you again for your feedback as well as your contribution!
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Organized, nice, helpful, positive , understanding

Cons

inability to move up, demanding loan officers

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