The nepotism is out of control at this company everyone starting from top down are all related. You will be micromanaged like no other and they will tell you there micromanaging you and not even care. The management in the PHX division is literally a circus show, you will only receive help from your team lead if they like you and they will only assist the processors that they favor and in the backlog meetings you will hear it in their voice when asking for updates. A spectator who knows nothing about the mortgage process can listen in and observe backlog meetings and will tell you after their observation who that team lead favors and who they don't and that's scary! Also, DHI processes loans unlike any other lender and wants you to do it "the DHI way" and the builder puts unrealistic expectations on all members of the mortgage and closing dept. This company will sell you on all of the training and resources they have to offer but in reality, the training is very basic they will not walk you through the major systems you will be using on a daily basis like Encompass and Blend and if your team lead doesn't like you than GOOD LUCK! If you like a stressful, toxic environment, and management that is cancer to your life/happiness than this is the perfect place for you. Lastly, if you are crazy enough to apply and get an interview, I HIGHLY recommend that you record all of your conversations and put everything in writing upon being hired.