Good for learning - Account Executive DHL Employee Review

3.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

This is for DHL shared service center in Malaysia. Good for learning. A lot of colleagues can help you.

Cons

Workload quite a lot, feel there is no time to relax during working hours.

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DHL Response
5mo
Hello, Thank you for sharing your feedback with us. We are delighted to read that you had opportunities to learn. Your development is very important to us, and we are glad you felt supported along the way. It’s also great to know that you had such supportive colleagues. We truly believe that a positive and collaborative work environment is key to our collective success. We appreciate your feedback regarding the workload. We understand that feeling rushed during the workday can be challenging. Your suggestion for additional staffing is valuable, and we are continuously reviewing ways to better support our teams. Insights like yours help guide these improvements. Thanks again for sharing your thoughts. Best of luck with everything ahead! Your DHL Team

Explore other reviews about DHL

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

Only bad thing is the micromanaging of some supervisors.

2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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