Senior service desk analyst - Senior Service Desk Analyst DHL Employee Review

4.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Very good atmosphere, international surroundings with open-minded culture. A very good learning experience.

Cons

Slow administration in general. Even if managers do listen to their employees changes take forever to be implemented.

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DHL Response
5y
Thank you for your rating in 2018. How would you rate DPDHL as your employer today? Please take a few minutes and write a new review via the link on the bottom to tell others what it is like to work for our company. Many thanks and all the best to you! https://www.glassdoor.com/mz-survey/employer/collectReview_input.htm?i=650250&j=true&y=&c=PAGE_INFOSITE_TOP

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

Only bad thing is the micromanaging of some supervisors.

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-retirement through fidelity -employee discounts -mostly laid back

Cons

-they will work you -next person up environment -have to suck up to get promoted -there can be a slow day and they’ll keep you busy with meaningless work -unionized so new hires will start with bad schedules

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