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      DHL

      Engaged Employer

      DHL reviews

      Not good - Customer Service Representative (CSR) DHL Employee Review

      1.0
      May 11, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      No weekends or holidays Hours were nice 7-330pm PTO sick pay M-F

      Cons

      Extremely high call volume Hard to up sell

      avatar
      DHL Response
      3y
      Hello, Thank you for taking the time to share your feedback with us. We regret that you didn't receive the support you needed, and as a result, you were unable to perform your work effectively. Learning on the job, as well as self-learning are methods that are very much encouraged in our organization; however, this goes hand in hand with a supportive environment and available leaders to provide guidance and enable success. We take all feedback seriously and will use this as an opportunity to improve. Thank you again for taking the time to share your thoughts. We wish you all the best. Your DHL Team

      Explore other reviews about DHL

      5.0
      Jun 1, 2026
      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      good job friendly people easy money

      Cons

      weirdo old men bothering you but that’s about it

      avatar
      DHL Response
      1mo
      Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
      5.0
      Jul 6, 2026
      Oracle database administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

      Cons

      Only bad thing is the micromanaging of some supervisors.

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