Hard - Ramp Agent DHL Employee Review

3.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Good opportunities inside the company

Cons

Racist treatment as we were mostly foreign workers

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DHL Response
2y
Hello, Our sincere appreciation for your review on Glassdoor! The diversity of our employees is genuinely one of our biggest strengths. We promote an inclusive work environment that values the diversity of our employees and in which everybody feels accepted and can be their best every day. It is our firm belief that diversity and inclusion contribute to our company’s success. It is unacceptable to experience racism as part of your employment with DHL. This is under no circumstance allowed, enabled or promoted by DHL, quite the opposite is a reality. As the most international company in the world, we encourage respect and results as guiding values across our locations and divisions. Any act of racism or discrimination is severely sanctioned by our Code of Conduct and internal policies, and we encourage you to raise any situation you experience that goes against these basic principles with your HR representatives or with the leaders of your team. Luckily you are taking advantage of the opportunities available and have decided to stay with the big yellow machine, hopefully for much lunger. Let's keep connecting people, improving lives, while having safe fun at work! All the best, Your DHL Team

Explore other reviews about DHL

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

Only bad thing is the micromanaging of some supervisors.

2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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