Pros
Flexible schedule and great benefits. Lots of gray management!!! If you want to get by on just working for a paycheck then this is the place.
Cons
There is no hands on training at all!!!!! No support from management!!! They talk about unreal metrics such as OSAT(customer survey) which can't be met because unless a customer marks the survey as highly satisfied it doesn't do you any good. The other metric would be credit cards.... Well with an interest rate of 28%, who in their right mind would ever sign up for that!!!! Also, full time is not full time... You will only get 30-37 hours a week and NO overtime at all!! If you are close to getting overtime, they'll cut your hours. Customers come in looking for items that were in a area in the store last week but this week they are in a totally different area of the store. Customers DO NOT appreciate that at all in this fast pace world we live in now!!!!