Customer Service Specialist - Anonymous employee DICK'S Sporting Goods Employee Review

Corporate is 10/10. At a large company, every department is different but they value their customers and employees and offer great benefits. Rewarding to work there

Not much to say. Best employer I’ve had

- Unlimited PTO with 401k match is awesome

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.