Meh. It's retail. - CSS Customer Service Specialist DICK'S Sporting Goods Employee Review

3.0
Mar 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, get to meet tons of people both customers and employees. The discount is good. Benefits for full timers are ok.

Cons

Rude customers, managers expect a lot about everything. Work almost every Saturday and Sunday. They only schedule for the next week. Inconsistent break/lunch schedule. Bathroom gets really nasty at times. Full timers only get 32 hours a week most weeks.

Explore other reviews about DICK'S Sporting Goods

5.0
Jan 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Corporate is 10/10. At a large company, every department is different but they value their customers and employees and offer great benefits. Rewarding to work there

Cons

Not much to say. Best employer I’ve had

1
2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

1
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