Pros
As a Footwear Sales Lead I was able help a number of people above and beyond the company expectations. I was able to analyze customers gaits and shoe fit issues instead of just running shoes back and forth as was done before me. I was able to train my staff the way that I wanted.
Cons
Stockroom was a mess, every other department would have blockage in my aisles. I had to help unload the truck, tag my own freight, stock my own freight, help customers, and set plan, and do price checks. There was never enough time to do this correctly. Never. Management sat on their butts, all old lifers, people that should have been cycled through the company a long time ago. After all that we would get our hours cut and it would be increasingly difficult to dig our self out as a store. We all knew managers took a bonus for meeting plan and cutting hours and this made "crew managers" pretty angry, we were the middle guys. The middle guys got squeezed quite a bit.