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      DICK'S Sporting Goods

      Engaged Employer

      DICK'S Sporting Goods reviews

      Typical Retail Job - Customer Service Specialist (CSS) DICK'S Sporting Goods Employee Review

      3.0
      Dec 4, 2018
      Customer service specialist (css)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - A close-knit group of co-workers - Had "regulars" at our store because of kids who played multiple sports - A discount, even if it wasn't that great

      Cons

      - Overworked their employees. The way the pay period cuts off, they keep you under 40 hours on paper, but there were weeks I definitely worked more than 40 hours. Tried to talk to them about it since I was still in college and they didn't work with me at all - If you can't work a full two weeks when you give their notice, they tell you that you can never work for them again, which is ridiculous (but I wasn't bummed) - Small discount

      Explore other reviews about DICK'S Sporting Goods

      5.0
      Jul 7, 2026
      Footwear sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy, flexible schedule with nice co-workers

      Cons

      Nothing but nice things to say about the company.

      2.0
      Jun 29, 2026
      Sr scrum master
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Unlimited PTO with 401k match is awesome

      Cons

      - Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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