IT Department mired in ITIL Hell - Senior Developer DICK'S Sporting Goods Employee Review

3.0
Aug 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Some of the directors and PMs are really pushing to do internal applications the right way, with a focus on developing internal solutions for the business, rather than just buying an off-the-shelf package that doesn't do half of what the business needs.

Cons

The Applications and Infrastructure groups don't seem to get along very well. There is a pervasive belief that one developer is the same as any other. Additionally, there is the belief that software development is just like installing a server - a set of steps that lead to a working product, rather than a creative process.

Explore other reviews about DICK'S Sporting Goods

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work culture and supportive team environment - Good experience in customer service and sales - Opportunity to learn about products, inventory, and store operations - Flexible scheduling depending on store needs - Good role for students or early-career workers

Cons

- Can get very busy during weekends, holidays, and back to school season - Standing for long periods can be tiring - Customer interactions can be challenging at times

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