Great Company to work for - Customer Service Specialist DICK'S Sporting Goods Employee Review

5.0
Nov 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You get to wear sports clothes to work. You get to see the sale items before anyone else. They is a lot of flexibility to move to the department you want. Different sports departments to work in depending what you're looking for. There was option for over time which was nice.

Cons

No cons this is a great job to have while in school to make some extra cash.

Explore other reviews about DICK'S Sporting Goods

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work culture and supportive team environment - Good experience in customer service and sales - Opportunity to learn about products, inventory, and store operations - Flexible scheduling depending on store needs - Good role for students or early-career workers

Cons

- Can get very busy during weekends, holidays, and back to school season - Standing for long periods can be tiring - Customer interactions can be challenging at times

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