Everyone that I work with is really helpful! - Customer Service Specialist DICK'S Sporting Goods Employee Review

4.0
Sep 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Each associate contributes to a department. That way we cover all the departments throughout the day. We have a walkie talkie system which is fantastic because we are able to ask questions, get answers, and just overall communication with each other without having to be in the same area. Most of our associates are also trained in other departments so if we need backup in a certain department, then we can have help from other departments. If you enjoys sports and participating in a team environment, Dick's is the place for you. We work together just like a team. Dick's is also very flexible when scheduling which works nice with my coaching schedule.

Cons

My store specifically was going through some management changes at the time of my hire so I was not trained in many areas. Luckily, with the help of many of my co-workers, it was a fairly easy adjustment for me.

Explore other reviews about DICK'S Sporting Goods

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy, flexible schedule with nice co-workers

Cons

Nothing but nice things to say about the company.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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