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      DICK'S Sporting Goods

      Engaged Employer

      DICK'S Sporting Goods reviews

      Great Work Environment, Very High Expectations - Customer Service Representative DICK'S Sporting Goods Employee Review

      4.0
      Nov 5, 2013
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Opportunities for growth and internal promotions. - Excellent training programs. - Easy-access HR resources. - Fast-paced, clean, high-end retail environment provides for a stimulating work day.

      Cons

      - It's hard work! Selling customers on credit cards, adding warranties and protection plans, upselling products and adding transaction items are a minimum expectation. - Long hours as a result of stringent labor limits put on scheduling manager. - NO MORE PART TIME BENEFITS AS A RESULT OF THE ACA.

      Explore other reviews about DICK'S Sporting Goods

      5.0
      Jul 7, 2026
      Footwear sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy, flexible schedule with nice co-workers

      Cons

      Nothing but nice things to say about the company.

      2.0
      Jun 29, 2026
      Sr scrum master
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Unlimited PTO with 401k match is awesome

      Cons

      - Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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