OK, but unrealistic expectations - Cashier DICK'S Sporting Goods Employee Review

3.0
Nov 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Get a decent discount, work with some very nice people, try to accommodate your schedule unless it is in the Month of December:) Staying open for Black Friday all day and night like all the loser stores such as *mart, etc.

Cons

I work as a cashier, and these are the duties of a person getting just above minimum wage. Greet customers and ask if they found everything ok, get them to sign up for a scorecard( a free loyalty card), try to upsell a protection plan if available on their product(s), try to get them to open a credit card, take returns, use coupons that only work for 1/2 of our clothing and merchandizing, explain why the other half do not accept coupons, turn away coupons received on the internet from unauthorized places, answer the phone, not allowed to drink water at the front line, and do it all within 1-2 minutes because of the constant understaffing, and fold cloths if you happen to get a breather.

Explore other reviews about DICK'S Sporting Goods

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy, flexible schedule with nice co-workers

Cons

Nothing but nice things to say about the company.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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