Great Co-Workers, Horrible Management both upper and lower - Merchandise Coordinator/Certified Club Repair Technician DICK'S Sporting Goods Employee Review

1.0
Jan 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Great, passionate people to work with. Learn a lot of good customer skills.

Cons

Management is horrible. HR doesn't return phone calls until days and days later. Company claims to have an open door policy but is only really worried about numbers and making the almighty dollar. Minimal pay unless you are certified in something. Hours fluctuate way too much unless you are full time or a favorite.

Explore other reviews about DICK'S Sporting Goods

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive workplace with good pay and teammates.

Cons

Limited hours during non-busy season.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

1
See reviews by: Helpful|Rating|Date|All