Average Retail Job - Department Lead DICK'S Sporting Goods Employee Review

3.0
Jan 20, 2014
Recommend
CEO approval
Business Outlook

Pros

- Flexible schedule - Fun co-workers - Opportunities to move up - Overall, a fairly standard retail job, not bad but not great either - a decent place to work while looking for a career, but I wouldnt want to work here (or anywhere in retail) long-term

Cons

- Flexible schedule means working a lot of weekends and long stretches with no days off - Middle management (RVPs and DMs) tend to micro manage, Store Managers are essentially puppets with no real say regarding the direction of the store - Constantly changing layouts on a whim per the DM / RVP and then scrambling to change them back when Corporate finds out - Semi-frequent "all hands on deck" situations to prepare for "surprise" RVP visits, usually with 2 to 3 days notice, often resulting in very little payroll for the end of the month - Inability / unwillingness to get rid of bad employees - Stresses customer service but limits payroll to the point where multiple departments will not be staffed for multiple hours a day, most of the week. - Managers can expect to work 60 - 70 hour weeks during November and December with no overtime - High turnover; lots of call outs and no shows *Most of these issues seem to come with the territory of working retail

Explore other reviews about DICK'S Sporting Goods

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive workplace with good pay and teammates.

Cons

Limited hours during non-busy season.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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