Great place for college students. - Customer Engagement Specialist DICK'S Sporting Goods Employee Review

3.0
Aug 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible hours for college students. Good employee discount program. The work truly is easy.

Cons

Lazy employees continue to work unless they steal something. You are expected to sell, yet the stores aren't given control of the inventory ordered so frequently the most demanded products are never in stock and products no one wants, you receive extra, until it goes on clearance. Managers are all about receiving the recognition for themselves. Payroll is always low, yet they come out with a new planagram every few weeks requiring big department moves, while you are supposed to be focused on the customer.

Explore other reviews about DICK'S Sporting Goods

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work culture and supportive team environment - Good experience in customer service and sales - Opportunity to learn about products, inventory, and store operations - Flexible scheduling depending on store needs - Good role for students or early-career workers

Cons

- Can get very busy during weekends, holidays, and back to school season - Standing for long periods can be tiring - Customer interactions can be challenging at times

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