Stay away - Sales Support Manager DICK'S Sporting Goods Employee Review

2.0
Jun 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, lots interesting product sold, good incentives, can't really think of much else that was good. It's really unfortunate.

Cons

This company in its poorly operated model will find a way to terminate store level employees at any cost for any reason. (cashiers up to the Store Manager) And if there are no grounds for termination you will be treated very poorly until you quit. If district or regional managers want one of your employees gone, you had better find a way or you would be the one on watch. The operation of DSG is broken although I'm not sure it was ever properly established. Truck shipments come delivered loose. I had a ping pong table (300 lbs) fall on one of my employees. The incident report process was a joke and they were irritated when he couldn't return to work because of medical reasons... By an injury sustained due to negligent shipment processes. And finally. I worked 6-7 days a week for a minimum of 10 hours a day. Absolutely NO work/life balance.

Explore other reviews about DICK'S Sporting Goods

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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